Snowy Owl Coffee Roasters is looking for a Green Coffee Buyer and Quality Control Manager.

Responsibilities

Green Coffee Buyer

• Purchase and source green coffee. Independent work, reports to ownership.

• Analyze data & estimate green coffee volume:
  • Analyze green coffee consumption for all Snowy Owl products
  • Document volume projections monthly, quarterly, and annually to help contract necessary green coffee volume

• Manage sourcing program:
  • Work closely with ownership to foster current supplier relationships and establish additional long-term partnerships
  • Responsible for green coffee grading, sample roasting, sensory evaluation, and providing feedback to suppliers
  • Review, negotiate, and communicate clearly our terms (needs, availability, position) for green coffee contracts
  • Use volume projections to strategize minimum storage fees & importers financing terms
  • Source coffees that uphold our quality standards and company mission
  • Provide all appropriate sourcing information (photos, coffee descriptions, etc.) for company-wide coffee launches including online channel, café retails, and wholesale program
  • Maintain internal coffee launch planner with coordination from various area

• Inventory Management:
  • Integrate all stocks of inventory via Cropster Software
  • Schedule delivery orders when necessary
  • Work closely with the production team to project estimated coffee launches

Quality Control Manager

• Perform quality analysis & training standards. Requires coordination from multiple departments
• QC Sourcing:
  • Ongoing analysis of the sampling process including: offer samples, pre-shipment samples, arrival samples, and evaluation samples for internal use
  • Schedule & organize cupping sessions
• QC Production:
  • Schedule and coordinate bi-weekly production cuppings with the production manager
  • Work closely with the production manager and head roaster to establish a desired roast profile for production roasting
  • Analyze roast data and communicate necessary changes
  • Update SSOP documents in coordination with the production manager, and wholesale manager when necessary
• QC Café:
  • Dial in coffees and update brew ratios for appropriate brew methods
  • Perform random regular QC checks on drinks prepared by café staff
  • Help to facilitate the continued education of management and staff in the areas of basic coffee knowledge and more importantly knowledge of current Snowy Owl Coffee Roasters offerings.
  • Aid Café Operations Manager in the barista training program to include manual brewing and espresso practices as laid out in the current Snowy Owl Coffee Roasters training manual.
  • Liaison for any equipment maintenance needs
• QC External:
  • Collaborate with NOBL beverages, Snapchill coffee, Nuzee, and ongoing third parties to craft coffee recipes & maintain proper brewing standards
  • Assist our growing wholesale department with education and training for new and current coffee programs with the goal of standardizing our wholesale partnership training program

Ideal qualities

• Reliable
• Self-motivated
• An encouraging and patient teacher
• Strong communication skills
• Collaborative work style with different areas
• Proficiency or fluency in Spanish (a plus)
• Proficiency in technology – Microsoft Office, Google Office, Cropster, Roaster Tools, among others
• Prior knowledge of Ikawa sample roaster and Loring roaster
• Education
• Q-Grader (a plus)
• Prior formal coffee education (a plus)

Benefits

• Free drinks while working
• Discount on whole beans, food & pastry
• Health and Dental insurance eligibility after 30 days of employment
• 40 hours Paid Sick Time
• 2 weeks Paid Time Off
• Fitness Membership
• Travel opportunities with Snowy Owl Coffee to source destinations/industry events

About us

We are a growing company run by a diverse group of coffee professionals in Cape Cod, MA. We offer high-grade, freshly roasted, and meticulously prepared coffees. Our goal is to provide an excellent cup and source transparency to our customers while supporting farmers and importers who focus on environmental sustainability, economic development, and education enhancement programs. We also prioritize education and career development in our team. We strive to strengthen current and develop new relationships with green coffee producers with a focus on Peruvian coffee.

How to apply

Email your resume/CV and cover letter to annie@socoffee.co.